eHana Electronic Health Records

Cloud-based EHR for Behavioral Health and Human Services

With eHana EHR, your team can be more productive and focus on what matters most: providing high quality and sustainable clinical outcomes.

Kudos to you all - you’ve made the process to transition to ICD-10 completely painless on our end.
— Susan Rogers, Community Services Institute

Clinical Record

  • Integrated multi-program client demographics and clinical record
  • Support for a broad range of program types and services
  • Flexible security configuration for clinical records
  • Electronic signatures for clinical documentation
  • Incident logging and reporting
  • Integrated e-Prescribing

Operational Tools

  • Role- and caseload-specific dashboards and to-do lists
  • Client and employee scheduling and practice management
  • Front Desk client check-in module with SMS alerts
  • Support for read-only auditor roles
  • Integrated data model to eliminate redundant data entry

Billing & Finance

  • Robust claims generation from clinical documentation
  • Support for complex billing rules and procedures
  • HIPAA-compliant 837/835 processing
  • Eligibility and authorization management
  • Comprehensive billing dashboard


  • Automated support for QA / UR / MDT documentation review processes
  • Chart-completeness review and management
  • Supports enterprise security policies (password complexity and change schedule, LDAP authentication, log-off timeouts)
  • HIPAA-Compliant SAS 70 Type II Certified Hosting

Staff Tracking

  • Employee demographics, supervision and productivity tracking
  • Upcoming and overdue documentation reminders
  • Staff timesheets and time tracking
  • Role-, Site-, and Program-based staff organization and security
  • Customizable document signoff rules and workflow
  • Full application activity logging and auditing

Document Management

  • Complete document scanning & filing (by client, document type, and date)
  • Scanned documents fully integrated into clinical client charts
  • Automatic Optical Character Recognition (OCR)
  • Exclusive "PDF Export" feature to generate password-protected chart extracts

Technical Specifications & Requirements

100% "Software as a Service"

  • 100% web-based solution with no software to install and no legacy applications to manage
  • Reduced up-front investment and ongoing IT expenses
  • Bank-level SSL encryption
  • Hosted at IBM-managed SSAE-16 SOC 3 Datacenter

Enterprise Support

  • Integrated staff collaboration tools: News, Messaging, Calendaring, Review Requests
  • Fully customizable forms, reports and documentation reminders
  • Comprehensive management reporting with multi-format export
  • 24x7x365 toll-free technical support

Proven Technology

  • 100% "Pure Web" SaaS solution — no plugins or applets
  • Modern web architecture — no aging legacy systems to support and maintain
  • Microsoft SQL Server foundation enables Crystal Reports, SQL Reporting Services, data warehouses
  • Robust Microsoft application programming environment
  • DataLink 3rd-party transaction module


  • Compatible with HL7, HIPAA EDI, ScriptRX, CCD/CCR and other industry standards
  • DIRECT-capable for integration with Health Information Exchange (HIE)
  • Packaged integration or custom
  • Interoperable with Federal, state and payer systems

End-User Access

  • Microsoft Windows, Mac OS X
  • Web Browsers: Microsoft Edge, Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari

Mobile Devices

  • Tablet-compatible (Apple iPad, Android, Microsoft Surface)
  • Compatible with Apple iOS
  • Compatible with Google Android